privacy policy

PRIVACY POLICY

Effective Date: November 14, 2025
Last Updated: December 5, 2025

  1. INTRODUCTION

This Privacy Policy explains how Mae Alice Suzuki (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website at http://www.maealicesuzuki.com (the “Site”) or use our services.

By using our Site or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our Site or provide us with your information.

  1. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

  • Name (first and last)
  • Email address
  • For group trip participants: travel information including flight details, passport information, emergency contact details, dietary restrictions, medical information relevant to travel, phone number, and any other information you choose to provide

When you send personal information to us to our platforms, including socials or email, you are providing consent for us to collect and use that information for the purposes described in this Policy.

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Access times and dates
  • Pages viewed and links clicked
  • Referring website addresses
  • General geographic location (country/city level)

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our Site
  • Improve Site functionality
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

  1. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To process and fulfill your requests (including, but not limited to, services and group trip bookings)
  • To communicate with you about products, services, and updates
  • To send you marketing communications (with your consent where required)
  • To improve our Site and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud or abuse
  • To coordinate travel arrangements with third-party service providers (hotels, tour operators, transportation services)
  • For any other purpose disclosed at the time of collection or with your consent

4. LEGAL BASIS FOR PROCESSING (GDPR)

    If you are in the European Economic Area (EEA), UK, or Switzerland, we process your personal information based on:

    • Consent: You have given clear consent for us to process your personal information for specific purposes
    • Contract: Processing is necessary to fulfill a contract with you (such as organizing a group trip)
    • Legal obligation: Processing is necessary to comply with the law
    • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests

    5. THIRD-PARTY SERVICE PROVIDERS

      We use third-party service providers to support our operations, including:

      • Email marketing platforms (for collecting and managing email addresses)
      • Website hosting providers
      • Travel service providers (hotels, airlines, tour operators, transportation companies)
      • Payment processors
      • Analytics providers

      These third parties are contractually obligated to:

      • Use your personal information only to provide services to us
      • Maintain the confidentiality and security of your information
      • Comply with applicable data protection laws

      We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

      1. INTERNATIONAL DATA TRANSFERS

      Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

      When we transfer personal information internationally, we implement appropriate safeguards, including:

      • Standard Contractual Clauses approved by the European Commission
      • Adequacy decisions
      • Your explicit consent

      7. DATA RETENTION

        We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

        • Email addresses: Until you unsubscribe or request deletion
        • Group trip information: For the duration of the trip plus 7 years for legal and tax purposes
        • Website analytics data: 36 months

        You may dispute these retention periods or request earlier deletion of your personal information by contacting us at info@maealicesuzuki.com. We will evaluate such requests on a case-by-case basis, balancing your privacy interests against our legitimate business needs and legal obligations.

        1. YOUR RIGHTS

        Depending on your location, you may have the following rights regarding your personal information:

        8.1 Rights for EEA, UK, and Swiss Residents (GDPR)

        • Right to access: Request a copy of your personal information
        • Right to rectification: Correct inaccurate personal information
        • Right to erasure: Request deletion of your personal information
        • Right to restrict processing: Request that we limit how we use your information
        • Right to data portability: Receive your information in a portable format
        • Right to object: Object to our processing of your information
        • Right to withdraw consent: Withdraw consent at any time (without affecting prior processing)
        • Right to lodge a complaint: File a complaint with your local data protection authority

        8.2 Rights for California Residents (CCPA/CPRA)

        • Right to know: Request information about what personal information we collect, use, and disclose
        • Right to delete: Request deletion of your personal information
        • Right to opt-out: Opt out of the sale of personal information (we do not sell personal information)
        • Right to non-discrimination: Not receive discriminatory treatment for exercising your rights
        • Right to correct: Request correction of inaccurate personal information

        8.3 Rights for Canadian Residents (PIPEDA)

        • Right to access: Access your personal information
        • Right to challenge accuracy: Request correction of inaccurate information
        • Right to withdraw consent: Withdraw consent for processing

        8.4 Rights for Australian Residents (Privacy Act)

        • Right to access: Request access to your personal information
        • Right to correction: Request correction of inaccurate information
        • Right to complain: Lodge a complaint with the Office of the Australian Information Commissioner

        9. HOW TO EXERCISE YOUR RIGHTS

          To exercise any of your rights, please contact us at:

          Email: info@maealicesuzuki.com
          Mail: Mae Alice Suzuki, 134 Charles Street, New York, New York 10014

          We will respond to your request within the timeframe required by applicable law (generally 30 days, or 45 days for California residents).

          We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

          1. LIMITATIONS ON DELETION REQUESTS

          We may not be able to delete your personal information if it is necessary to:

          • Complete a transaction or provide services you requested
          • Detect and prevent security incidents, fraud, or illegal activity
          • Debug and repair errors
          • Exercise free speech or ensure another person’s right to free speech
          • Comply with legal obligations (such as tax, accounting, or regulatory requirements)
          • Enable internal uses reasonably aligned with your expectations
          • Otherwise use your information internally in a lawful manner

          11. DATA SECURITY

            We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

            • SSL/TLS encryption for data transmission
            • Secure servers and databases
            • Access controls and authentication
            • Regular security assessments

            However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

            You acknowledge that:

            • There are inherent security and privacy limitations of the internet beyond our control
            • The security, integrity, and privacy of information exchanged through our Site cannot be guaranteed

            12. CHILDREN’S PRIVACY

              Our Site is not directed to children under 16 years of age (or under 13 in the United States). We do not knowingly collect personal information from children.

              If you are under 16 (or 13 in the US), you must obtain parental or guardian consent before using our Site or providing personal information.

              If we learn that we have collected personal information from a child without proper consent, we will delete that information promptly.

              1. MARKETING COMMUNICATIONS

              With your consent (where required by law), we may send you marketing communications via email about our products, services, events, and promotions.

              You can opt out of marketing communications at any time by:

              • Clicking the “unsubscribe” link in any marketing email
              • Contacting us at info@maealicesuzuki.com
              • Adjusting your communication preferences (if available)

              Even if you opt out of marketing communications, we may still send you transactional or service-related communications.

              1. DO NOT TRACK SIGNALS

              Some browsers include a “Do Not Track” (DNT) feature. Our Site does not currently respond to DNT signals because there is no industry standard for compliance.

              1. THIRD-PARTY WEBSITES

              Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

              1. CHANGES TO THIS PRIVACY POLICY

              We reserve the right to modify this Privacy Policy at any time. When we make material changes, we will notify you by:

              • Posting the updated Policy on our Site with a new “Last Updated” date
              • Sending an email to the address associated with your account (if applicable)
              • Displaying a prominent notice on our Site

              Your continued use of our Site after changes are posted constitutes your acceptance of the updated Policy.

              1. CONTACT INFORMATION

              If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

              Mae Alice Suzuki
              134 Charles Street
              New York, New York 10014
              Email: info@maealicesuzuki.com

              1. DATA PROTECTION OFFICER

              For GDPR-related inquiries, you may contact us at the address above. We will designate a Data Protection Officer if required by law.

              1. SUPERVISORY AUTHORITY

              If you are in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights.

              1. CONSENT TO ELECTRONIC COMMUNICATIONS

              By providing your email address or sending us personal information via email, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

              1. GOVERNING LAW

              This Privacy Policy is governed by the laws of the State of New York, United States, without regard to conflict of law principles. However, your statutory rights under applicable data protection laws remain unaffected.

              1. SEVERABILITY

              If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.


              BY USING OUR SITE OR PROVIDING YOUR PERSONAL INFORMATION TO US, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.